Case Study



Enabling our leaders to grow and learn together

The Chilli team brought their invaluable expertise and energy for learning and growth within leadership to produce two days worth of knowledge, growth, inspiration and confidence for our leadership team.

New Business Development Jodie White; Director

The Challenge

LRM Prime LTD is a boutique luxury Residential Managing Agent Based in Central London. They pride themselves on culture and the excellent service they provide to clients.

From 2021 they have been experiencing a tremendous level of growth within the sector and recognized they needed to collaborate across the senior leadership team to shape the people culture that enables them to achieve their business ambition.

The Solution

LRM partnered with the Chilli Team to deliver a two day, work shop with the Head Office leadership team.

Through consultation, LRM outlined the desired outcomes for the two days and then Chilli created a bespoke plan for the leadership team that included:

  • Discovering our personal management styles
  • Leading diverse teams
  • LEadership mindset and resilience
  • Managing fast growth & change
  • Action orientated coaching
  • The day focused on their ability to choose and influence; uncovering and overcoming what holds them back; and an opportunity to coach each other through real challenges.

    We collaborated with a specialist provider of Horse-Led learning to create a hugely different environment and learning experience. Elevating self-awareness and personal boundaries, as well as some fun to boost creative thinking.


Key feedback 3 months post workshop:

  • Improved time management and personal effectiveness
  • Ability to “step back” from situation to then “step up” and take considered action
  • Improved awareness of team and how to motivate and lead them

Following this workshop, each HOD was supported with 1:1 coaching sessions for ongoing personal development and to create a high-performance culture.

“Partnering with Chilli to support our business growth has enabled our leaders to have the confidence to support their teams and our goal of having continued great company culture and service to our clients; resulting in even further business growth ” Jodie White; Director – New Business Development

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